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Privacy policy

Last Updated: July 6, 2026

QMBeautique™ Inc. ("QMBeautique", "we", "us", or "our") operates this website, online store, and all related information, content, features, tools, products, and services (collectively, the "Services").

Our Services are powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you:

  • Visit or use our website;
  • Make a purchase;
  • Create an account;
  • Participate in our loyalty programs, quizzes, reviews, or promotions;
  • Subscribe to marketing communications; or
  • Otherwise interact with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Financial Information

  • Payment card information
  • Transaction details
  • Payment confirmations
  • Billing information

Please note that payment information is processed securely by our payment processors and is not stored by QMBeautique™.

Account Information

  • Username
  • Password
  • Account preferences
  • Loyalty program information
  • Wishlist information

Transaction Information

  • Products viewed
  • Products purchased
  • Cart activity
  • Returns and exchanges
  • Purchase history

Communications

Information you provide when:

  • Contacting customer support
  • Completing surveys
  • Entering contests
  • Submitting reviews
  • Participating in promotions

Device & Technical Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Network information

Usage Information

  • Website activity
  • Pages viewed
  • Time spent on pages
  • Referring websites
  • Clickstream information

Personalization Information

We may collect information about:

  • Shopping preferences
  • Product interests
  • Quiz responses
  • Beauty preferences
  • Purchase behavior
  • Loyalty program activity

to personalize your shopping experience and recommend products that may be of interest to you.

How We Collect Personal Information

We collect information:

Directly from You

When you:

  • Make a purchase
  • Create an account
  • Subscribe to emails or text messages
  • Contact us
  • Participate in promotions
  • Submit reviews

Automatically

Through:

  • Cookies
  • Pixels
  • Tags
  • Analytics technologies
  • Similar tracking technologies

From Service Providers

Including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Marketing providers
  • Analytics providers
  • Customer service providers

From Third Parties

Including:

  • Social media platforms
  • Advertising partners
  • Business partners

How We Use Your Personal Information

We use your personal information to:

Provide Our Services

  • Process orders
  • Process payments
  • Ship products
  • Facilitate returns and exchanges
  • Manage accounts
  • Provide customer service
  • Operate loyalty programs
  • Provide personalized experiences

Improve Our Services

  • Improve website functionality
  • Improve products and services
  • Analyze website performance
  • Understand customer preferences
  • Develop new products and services

Marketing & Advertising

We may use your information to:

  • Send promotional emails
  • Send text messages
  • Deliver personalized advertisements
  • Recommend products
  • Inform you about new products and promotions

Security & Fraud Prevention

We use information to:

  • Detect fraud
  • Verify identities
  • Protect our customers
  • Prevent unauthorized activity
  • Secure our Services

Legal Compliance

We may process personal information to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Resolve disputes
  • Enforce our agreements

Email & SMS Marketing Communications

If you choose to subscribe to our marketing communications, we may send:

  • Promotions
  • New product announcements
  • Educational content
  • Cart reminders
  • Company updates
  • Loyalty program information

You may unsubscribe from:

  • Emails by clicking the unsubscribe link.
  • Text messages by replying STOP.

Please note that even if you opt out of marketing communications, we may still send transactional communications regarding your orders or account.

Cookies & Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Operate our website;
  • Remember your preferences;
  • Analyze website traffic;
  • Improve your experience;
  • Deliver personalized advertising.

These technologies may be used by us and our third-party service providers, including:

  • Shopify
  • Google
  • Meta (Facebook and Instagram)
  • Klaviyo
  • Advertising and analytics partners

You may control cookies through your browser settings and any cookie management tools available on our website.

Reviews & User-Generated Content

If you submit reviews, testimonials, photographs, videos, social media content, or other content to us, you acknowledge that such content may be displayed publicly on:

  • Our website
  • Social media channels
  • Marketing materials
  • Advertising materials

Please avoid submitting information that you do not wish to be publicly available.

How We Disclose Personal Information

We may disclose personal information:

To Service Providers

Including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Marketing providers
  • Analytics providers
  • Customer service providers
  • Loyalty and rewards platforms
  • Product review providers

To Advertising Partners

For personalized advertising and marketing purposes.

When You Direct Us To

Such as:

  • Shipping products
  • Social media integrations
  • Login integrations

Within Our Corporate Group

As necessary to operate our business.

Business Transactions

In connection with:

  • Mergers
  • Acquisitions
  • Reorganizations
  • Financing transactions
  • Sale of assets
  • Bankruptcy proceedings

Legal Reasons

To:

  • Comply with laws
  • Respond to legal requests
  • Protect our rights
  • Protect our customers
  • Prevent fraud or illegal activity

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify may collect and process personal information about your interactions with our website in order to provide and improve its services.

Information submitted to our website may be transmitted to and processed by Shopify and third parties located in countries other than your country of residence.

To learn more about Shopify's privacy practices, please visit:

https://privacy.shopify.com

You may exercise certain rights relating to information processed by Shopify through:

https://privacy.shopify.com/en

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so that we may delete it.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security incident involving your personal information and notification is required by law, we will notify affected individuals and applicable authorities as required.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services;
  • Fulfill orders;
  • Maintain business records;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce our agreements.

When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it.

Your Rights & Choices

Depending on where you reside, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request portability of your information
  • Withdraw consent
  • Opt out of certain marketing communications
  • Opt out of targeted advertising

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us using the information below.

Canadian Privacy Rights

Canadian residents may request access to, correction of, or information regarding the personal information we hold about them, subject to applicable laws and exceptions.


Canadian Anti-Spam Legislation (CASL)

QMBeautique™ complies with Canada's Anti-Spam Legislation (CASL).

We send commercial electronic messages only where we have your consent or are otherwise permitted by law.

You may withdraw your consent at any time by unsubscribing from our communications.

International Transfers

Your information may be transferred to, stored, and processed in countries outside your province, territory, state, or country of residence.

By using our Services, you acknowledge that your information may be processed in jurisdictions that may have privacy laws different from those in your jurisdiction.

Complaints

If you have questions or concerns regarding our privacy practices, please contact us.

Depending on your location, you may also have the right to lodge a complaint with your local privacy regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will:

  • Post the revised policy on our website;
  • Update the "Last Updated" date; and
  • Provide notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

QMBeautique™ Inc.
203-304 Main Street South, Suite 436
Airdrie, Alberta T4B 3C3
Canada

info@qmbeautique.ca
825-509-1905

Privacy inquiries may also be directed to:

Privacy Officer
QMBeautique™ Inc.
privacy@qmbeautique.ca